VICTOR NAVA Software Engineer. Making machines dance since 2005. Software experience =================== FREELANCE SOFTWARE ENGINEER (2011 - Current) I help businesses and non-for-profit organisations build and maintain their web systems. Clients include: mascihairandspa.com.au, enliven.com.au, venantech.com, jiffyshirts.com, jddentalcare.com.au, esolab.com.au, pollen.com.au, sportsbet.com.au, loudclear.com.au, Ucroo (campus.app) and SpokeMedia. NSW DEPARTMENT OF CUSTOMER SERVICE (2020 - 2022) Helped the NSW government build and ship hazardwatch.gov.au - a web application designed to alert people about bushfires and floods in australia. ZENDESK (2019 - 2020) I was part of Zendesk's Machine Learning group behind AnswerBot. I helped the team transition AnswerBot's API from closed beta to general availability. This work included: improving the security, maintenance and documentation of the API and integration with ML Models pipeline. Also re-wrote some legacy components of Zendesk's admin UI in React. And lastly, was involved in making a new chatbot workflow builder UI. CODE FOR AUSTRALIA (2018) Helped develop 3 proofs of concepts for the City of Melbourne council: a web-app to book SkipBins, a Design System and GovCore: an information management system to run councils. GovCore won 3 MAV Tech awards in 2019. BELLROY (2015) Worked as part of a team on the development, improvement and maintenance of bellroy.com - a custom built multilingual ecommerce site that handles millions of visits per month. Also developed new functionality and provided support for radiopaedia.org, the most popular collaborative radiology site in the world, with millions of visits per month. COGENT (2013 - 2014) Worked as a full-stack developer building new functionality and maintaining the Qantas hotel search and booking web app and Thread an eLearning platform for the business school at Melbourne University. SMIMP (2011 - 2012) Technical lead for the development of Meetdo - an online events and social media site. Technologies used: Ruby on Rails, Rspec, JavaScript, jQuery, HTML5, Bootstrap. EINTEL (2011) Designed and started prototyping an inventory system for one of the biggest office equipment retailers in Melbourne. Technologies used: PHP, SugarCRM, Drupal, jQuery and Bash. Electronics experience ====================== SPARTEK SYSTEMS (2004 - 2008) (USA, Mexico and Venezuela) • Assembled, maintained and calibrated electronic geophysical instruments for the oil industry • Performed repairs to the component level of electronic equipment • Analysed data extracted from logging instruments to determine causes of failure and generated failure reports • Worked without supervision and was in charge of all technical operations of the Mexico office for a year • Provided on-site customer support and technical training Education ========= 2011 Master of Software Engineering, RMIT University, Australia. 2005 Bachelor of Electronics Engineering, URBE University, Venezuela. Contact ======= Web: vnava.org Email: victornavav@gmail.com